Effective Date: January 1, 2025 | Last Updated: January 1, 2025
Welcome to McLuck Casino. These Terms & Conditions ("Terms") govern your access to and use of the McLuck social casino platform, including our website, mobile applications, and all related services (collectively, the "Service"). By accessing or using McLuck Casino, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
Important Notice: McLuck Casino operates as a social casino platform in Canada. We do not offer real-money gambling. All games are played using virtual currencies (Gold Coins and Sweeps Coins) as described in these Terms.
For the purposes of these Terms, the following definitions apply:
To create an account and use McLuck Casino, you must be at least 19 years of age (or the legal age of majority in your province of residence in Canada, whichever is higher). By registering, you represent and warrant that you meet this age requirement.
The McLuck social casino is available to residents of Canada, excluding Quebec. You must not access or use the Service from any jurisdiction where such access or use would be prohibited by law.
Each user is permitted only one account. Multiple accounts created by the same individual are strictly prohibited and may result in suspension or termination of all associated accounts.
To access certain features of McLuck Casino, you must complete the registration process by providing accurate, current, and complete information. The McLuck Casino login credentials you create are personal to you and must not be shared with any third party.
You are responsible for:
We reserve the right to verify your identity and eligibility at any time. You agree to provide any documentation we reasonably request for verification purposes, including government-issued identification and proof of address. Failure to provide requested documentation may result in account suspension or termination.
Gold Coins are the primary virtual currency at McLuck online casino. Important points about Gold Coins:
Sweeps Coins are promotional tokens that accompany Gold Coin purchases or may be obtained through other promotional means:
Your Gold Coins and Sweeps Coins balances are displayed separately in your account. We maintain accurate records of all virtual currency transactions. You can review your transaction history through your account dashboard.
Gold Coins can be purchased through various packages offered on the McLuck social casino platform. All purchases are final and non-refundable except as required by applicable law or as stated in Section 5.4.
We accept the following payment methods:
All payments are processed securely through third-party payment processors. McLuck Casino does not store your complete payment card information. By making a purchase, you authorize us to charge your selected payment method for the amount shown at checkout, including any applicable taxes.
Purchases are generally non-refundable. However, we may provide refunds at our sole discretion in cases of technical errors, unauthorized charges, or other exceptional circumstances. To request a refund, contact our customer support team within 14 days of the purchase.
To redeem Sweeps Coins for prizes, you must:
To initiate a redemption, navigate to the redemption section of your account and follow the instructions. Redemption requests are typically processed within 3-7 business days after approval. We reserve the right to request additional verification before processing any redemption.
Approved redemptions may be fulfilled through:
We reserve the right to limit or refuse redemptions if we suspect fraudulent activity, violation of these Terms, or if required by applicable law. Redemption limits may apply as posted on the platform.
All games available on the McLuck online casino platform use certified random number generators (RNG) to ensure fair and unbiased outcomes. Game results are determined randomly and cannot be manipulated by McLuck Casino or any user.
The following activities are strictly prohibited:
In the event of a game malfunction, any affected game rounds may be voided, and virtual currency balances will be corrected. We are not liable for any losses resulting from game malfunctions.
McLuck social casino may offer various bonuses, promotions, and special offers. Each promotion is subject to specific terms and conditions that will be communicated at the time of the offer. General promotional terms supplement these Terms & Conditions.
We reserve the right to withhold, cancel, or confiscate bonuses if we determine that a user is abusing promotional offers or violating promotional terms. This includes, but is not limited to, creating multiple accounts to claim bonuses multiple times.
Certain bonuses and promotional Sweeps Coins may be subject to playthrough requirements before they can be used for redemption. Specific playthrough requirements will be stated in the promotional terms.
McLuck Casino is committed to promoting responsible gaming. While our platform is entertainment-focused and does not involve real-money gambling, we encourage users to play responsibly and within their means.
If you feel you need a break from the platform, you may request self-exclusion for a specified period or permanently. Contact our customer support team to initiate self-exclusion. During the exclusion period, you will not be able to access your account or use the McLuck Casino login.
You may set deposit limits on your account by contacting customer support. Once set, limits can only be increased after a 24-hour cooling-off period.
All content, features, functionality, software, designs, graphics, logos, and trademarks associated with McLuck Casino are owned by us or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the McLuck social casino Service for personal, non-commercial entertainment purposes in accordance with these Terms.
You may not:
Your use of McLuck online casino is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
By creating an account, you consent to receive communications from McLuck Casino, including promotional emails, service updates, and account notifications. You may opt out of promotional communications at any time through your account settings.
You may terminate your account at any time by contacting customer support. Upon termination, any remaining Gold Coins will be forfeited. Sweeps Coins may be redeemed subject to meeting all redemption requirements and verification procedures.
We reserve the right to suspend or terminate your account immediately, without prior notice, if:
Upon termination for cause, all virtual currency balances may be forfeited, pending redemption requests may be cancelled, and you will lose access to all account features and data. Sections of these Terms that by their nature should survive termination will remain in effect.
The McLuck social casino Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Service will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.
To the maximum extent permitted by law, McLuck Casino and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or virtual currency, arising out of or related to your use of the Service.
In no event shall our total liability to you for all claims arising out of or related to these Terms or your use of the Service exceed the amount you paid to us in the six months preceding the claim, or CAD $100, whichever is greater.
You agree to indemnify, defend, and hold harmless McLuck Casino and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms shall be governed by and construed in accordance with the laws of Canada and the province in which you reside, without regard to conflict of law principles.
Before initiating any formal dispute resolution proceeding, you agree to contact us to attempt to resolve any dispute informally. Contact our customer support team with details of your concern.
If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the applicable arbitration rules in your province of residence. The arbitration shall be conducted in English.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the McLuck online casino platform. We will notify users of material changes via email or prominent notice on the Service.
Your continued use of the Service after changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of the Service and may terminate your account.
These Terms, together with our Privacy Policy and any additional terms applicable to specific features or promotions, constitute the entire agreement between you and McLuck Casino regarding the Service.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of McLuck Casino.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms or any rights hereunder without restriction.
McLuck Casino shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, or failures of third-party services.
The McLuck social casino Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party services.
If you have any questions about these Terms & Conditions or need assistance with your account, please contact our customer support team:
McLuck Casino Customer Support
Available 24/7 via live chat on our platform
Email support available through your account dashboard
Response time: Typically within 24 hours
Thank you for choosing McLuck Casino. We are committed to providing you with a safe, entertaining, and responsible social casino experience. Please play responsibly and enjoy our games within your means.
Last Updated: January 1, 2025
